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We are working very hard on HNDS with our young team.
If something doesn't fit or you don't like it, we will of course do everything we can to make you happy!
Your return label for an exchange is 100% free . However, please understand that as a young brand we unfortunately cannot offer free returns.
To make it as easy as possible for you, the return fee of €4.50 will be automatically deducted from the refund amount.
1. Register your exchange or return
Please register your exchange or return conveniently via our returns portal .
2. We will send you the DHL return label
We will then send you a return label which you can print out and stick on your package.
3. Packing & shipping goods
To avoid transport damage or loss of items, be sure to package the items in their original packaging or at least in a similarly good manner.
4. Refund
After receipt and positive inspection of the return, we will process refunds promptly (usually within 2 working days), minus a return fee of €4.50.
Vouchers purchased online cannot be exchanged.